This website is the public online version of the database used by information and referral specialists for the 211 telephone/email service. This up-to-date, accessible, searchable database provides comprehensive access to information about social, community, health and government services in Newfoundland and Labrador. This website complements our 211 telephone service, which was launched in 2020. By dialing 211, residents of Newfoundland and Labrador can obtain information on a wide range of community programs and services. Key features of 211:

  • Easy to remember, non-emergency phone number that provides quick access to information and referral to community, social, health and government services
  • Always answered by a person
  • Available 24 hours a day, seven days a week by phone or online
  • Offers multilingual phone services
  • Available to people who are deaf, deafened or hard of hearing via TTY